Built by people who used to be on the other end of the inbox.
Ollabear started as a tool we wanted ourselves. We'd been support engineers, CX leads and founders — and we'd watched "AI support" tools ship half-built things that customers hated. Ollabear is the opposite: friendly, honest, hands the hard ones to a human, and tells you when it doesn't know.
Four things, kept simple.
Privacy by default
Your customers' messages are encrypted at rest with envelope encryption. Logs are tenant-scoped and only your team can read them.
No silent training
We don't train shared models on your data. Your knowledge stays yours. Period.
Where you want, when you want
EU + US regions available today. Business-plan customers can pick residency, retention windows and audit-log destinations.
Human-in-the-loop when it matters
Every agent has confidence thresholds, escalation rules and guardrails. Tough questions go to humans with full context.
For when procurement asks.
Have a tougher question?
Security questionnaires, DPAs, redlines — our team handles them inside two business days.
Talk to us