Customers
Teams who trusted Ollabear with their inbox.
Placeholder stories below — real ones, real logos, real numbers landing as our customers OK them for public use.
Lumen LabsNorthbeamQuillPebble PayHalcyonTidewaterFoxgloveMiradorOtter & CoBirchNimbus AISalt River
Pebble Pay
Fintech · 240k customers
"Ollabear replaced two full-time support hires we were about to make. Our customers email back saying 'thanks Bear' — they don't even realize."
— Rohan Patel, Co-founder
68%
tickets resolved
$184k
saved year 1
4.8
CSAT
Northbeam
eCommerce analytics
"We hooked Ollabear up to Shopify and Stripe in a coffee break. By end of day it had cleared the backlog we'd been staring at for two weeks."
— Anika Verma, Head of CX
74%
self-serve rate
32
languages
2.1s
avg first reply
Lumen Labs
Developer tools
"Tier-1 deflection went from 18% to 62% in three weeks. Our oncall engineers stopped getting paged for "how do I rotate my API key"."
— James Kowalski, VP Engineering
62%
tier-1 deflected
41%
MQL → SQL
8m
mean handle time